Zi Xiu Tang Diet Pills
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Shipping & Returns

Welcome to beepollenbase.com, our goods can reach most countries all over the world, such as USA, Canada, Australia, United Kingdom, Singapore and Malaysia etc. However, please kindly note that we DO NOT ship to Germany, Ireland, Brazil, Italy, Israel, Estonia and New Zealand now. If you are customers from those countries, please double check with us before purchasing. And it would be great if you have shipping address in other countries that we can reach. If that's your case, please contact us to make sure if we can send to that address, thank you so much!


As long as the products are in stock, we will deliver the package within 48 hours upon your payment (except weekends and holidays), based on the shipping method you choose (DHL, EMS, HK Post, etc). In general, you can get the product in 5~7 working days by DHL and EMS, but it would be 15~20 days by Hong Kong Post. If EMS doesn't apply in your area, Hong Kong Post will be used instead. And please be informed that the delivery time would be longer if the goods are delayed during weekends, holidays, clearance, or natural factors like force majeure. If that happened, we sincerely wish you can understand and allow another possible 1 to 3 days. Once we send out the products, we will email you the tracking number the following working day


Tracking
EMS: http://www.11183.com.cn/english.html
HK Post: http://www.17track.net/IndexEn.html


Attention:
1. Your Signature needed: please be 100% secure that you're able to sign the goods by yourself; if you can't, please kindly leave a message when placing the order so that we can add notes. If the goods are returned because nobody signs it, we will not be responsible for that.

2. Accurate Delivery Address: the goods can't reach you if your shipping address is incomplete or incorre3ct, thus please make sure that you leave an accurate shipping address. We are not responsible for goods returned due to wrong delivery address

3. Valid Email Address: 48 hours after the delivery of goods, we will email you the tracking number, with which you can trace the status online at any time you like. Therefore, please be sure the email address you leave is absolutely valid and correct. After the first attempt at delivery, the courier will leave you a notice, please contact them as soon as possible if you see it. Otherwise the goods would be returned after 5 days (though a second or third attempt would be made)


◆Return Policy
Please kindly note that we usually accept no returns or exchanges, unless you have:
1) Received Wrong Goods
2) Received Damaged Goods

Please contact us by Live Chat or email if you have further questions!


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